Privacy Policy
Last updated: December 16, 2025
1. Introduction
Hedonism ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant reservation platform and related services. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically:
- Account information: name, email address, phone number, business name
- Restaurant data: floor plans, table configurations, operating hours
- Reservation data: guest names, party sizes, dates, times, special requests
- Guest profiles: dining preferences, allergies, special occasions
- Payment information: billing address, payment method details (processed securely)
- Usage data: log files, device information, IP addresses, browser type
- Cookies and similar technologies for analytics and functionality
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process reservations and manage restaurant operations
- Send confirmation emails, reminders, and notifications
- Analyze usage patterns to enhance user experience
- Provide customer support and respond to inquiries
- Ensure security and prevent fraud
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Information Sharing
We may share your information in the following circumstances:
- With restaurants to facilitate reservations (guest data)
- With service providers who assist in operating our platform
- With analytics partners to improve our Service
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your consent for any other purpose
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. These help us analyze website traffic, remember your preferences, and provide personalized content. You can control cookies through your browser settings, but disabling them may affect functionality.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a portable format
- Objection: Object to certain processing of your data
- Restriction: Request restriction of processing
- Withdraw consent: Withdraw consent at any time
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: